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  1. FAQ - Agreements and user licenses
  2. My user credentials are not working, can you send new ones?
  3. How to correct an undelivered invoice
  4. Enter bank account in InExchange Network
  5. Where can I upload a custom logo for my company?
  6. How to add a new recipient to the network
  7. Can you import my customer registry?
  8. How do I change our contact information?
  9. How do I change my user information?
  10. How do I register additional companies?

Why do I sometimes get Logged Off automatically?

If you are inactive on our website for more than 30 minutes, you will get logged off automatically for safety reasons. If there are several of you at the company who use the same user account, you will get logged off if someone else tries to log in at the account. It is the one who logged in the latest who will be active and the first one will be logged off automatically.

We highly recommend that you have an account for each person. 

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