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  1. What is a GLN number and how do I use it?
  2. Joint enveloping
  3. Invoices in color
  4. How do I see earlier sent/received invoices?
  5. One of my customers requires e-invoices, what do I do?
  6. Can I print a copy of a sent invoice?
  7. Can I resend an invoice?
  8. What do BIC/SWIFT and IBAN mean?
  9. Which companies can receive e-invoices?
  10. I would like to delete a sent invoice. How do I do that?

I would like to delete a sent invoice. How do I do that? Follow

We at InExchange always do our best to deliver your invoices on a fast, flexible and reliable way. As soon as you click on “Send” the invoice will be put in queue and will as soon as possible be sent from us, which means that we do not always have the time or opportunity to stop faulty invoices before delivery.

However, you are always welcome to contact us if you have any questions or if something wrong has happened and we will do our best to try to help you.

  1. If the invoice absolutely cannot reach the recipient call us immediately to see if we can stop it. Please note that in order to remove your invoice we need to stop our whole consignment, which means that we would have to engage our technicians. This is not included in your contract and will be charged per hour and takes about 30 minutes.
  2. Alternatively, if the invoice is faulty, you can send a credit invoice that would equalize the faulty invoice and then send a correct one.
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