Log in to access Support as well as help suited to your account

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  1. Create a support case
  2. Who do I turn to for help with my case?
  3. My user credentials are not working, can you send new ones?
  4. Contact InExchange Factorum AB
  5. New telephone hours for support
  6. How to add a new recipient to the network
  7. How to update an ongoing support case
  8. How to correct an undelivered invoice
  9. View your case history
  10. Enter bank account in InExchange Network

Contact InExchange Factorum AB Follow

  1. Contact InExchange

    1. Contact information and Opening hours
    2. Who do I turn to for help?
  2. Support

    1. How to create a support case
    2. View your case history
    3. How to update an ongoing support case
    4. How to correct an undelivered invoice
    5. How to add a new recipient to the network

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Telephone

+46 (0) 500 44 63 60

Our opening hours
Switchboard: Every weekday except holidays 8am - 12pm and 1pm - 5pm CET. 
Support: Every weekday except holidays 9am - 12pm and 1pm - 4pm CET.
On the second Thursday of every month the switchboard and support line will be closed for training between 3pm and 5pm.

Sales: +46 (0) 500 44 63 60 (tone 1)
Support: +46 (0) 500 44 63 60 (tone 2)
Switchboard/Customer service: +46 (0) 500 44 63 60 (tone 3 or hold) 

E-mail

To contact support you need to be a customer at InExchange >> 

Information about our services:  info@inexchange.se
Questions, ideas and concerns:  feedback@inexchange.se

Chat

Logged in users can contact us through chat on our website and our services. 
The chat is open every weekday except holidays: 8am - 11.45am and 1pm - 4.45pm CET. 
On the second Thursday of every month the switchboard and support will be closed for training between 3pm and 5pm.

Address

InExchange Factorum AB
Kaplansgatan 16 E
Box 133
541 34 Skövde, Sweden

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