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  1. Contact InExchange Factorum AB
  2. Create a support case
  3. View your case history
  4. New telephone hours for support
  5. How to update an ongoing support case
  6. Who do I turn to for help with my case?

Contact InExchange Factorum AB Follow

  1. Contact InExchange

    1. Contact information and Opening hours
    2. Who do I turn to for help?
  2. Support

    1. How to create a support case
    2. View your case history
    3. How to update an ongoing support case
    4. How to correct an undelivered invoice
    5. How to add a new recipient to the network

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Telephone

+46 (0) 500 44 63 60

Our opening hours
Switchboard: Every weekday except holidays 8am - 12pm and 1pm - 5pm CET. 
Support: Every weekday except holidays 9am - 12pm and 1pm - 4pm CET.
On the following dates, the switch board and support line will be closed for training between 1pm and 2pm (DD/MM): 17/2, 9/3, 14/4, 11/5, 8/6, 7/9, 12/10, 9/11, 14/12.

Sales: +46 (0) 500 44 63 60 (tone 1)
Support: +46 (0) 500 44 63 60 (tone 2)
Switchboard/Customer service: +46 (0) 500 44 63 60 (tone 3 or hold) 

E-mail

To contact support you need to be a customer at InExchange >> 

Information about our services:  info@inexchange.se
Questions, ideas and concerns:  feedback@inexchange.se

Chat

Logged in users can contact us through chat on our website and our services. 
The chat is open every weekday except holidays: 8am - 11.45am and 1pm - 4.45pm CET. 
On the following dates, our chat will be closed for training between 1pm and 2pm (DD/MM): 17/2, 9/3, 14/4, 11/5, 8/6, 7/9, 12/10, 9/11, 14/12.

Address

InExchange Factorum AB
Kaplansgatan 16 E
Box 133
541 34 Skövde, Sweden

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