How do I change my connection to an existing customer in InExchange Network? Follow

Go to page in InExchange Network: Registry\Customers

In InExchange Network, you can create and modify connections between a customer in your customer directory, and a recipient in the network.

When you enter a company’s name in customer information, normally the name will be completed automatically. If the recipient can be identified by InExchange, this name will be automatically filled out in the box Connected to InExchange Network. If there are several entities attached to one customer registration number it is good to check that the correct entity was filled in.

This is how you change a connection:

  1. Search for the customer that you want to change settings for and click Show.

  2. Now, click on Edit, in order to access the settings for this customer. At the bottom of the customer card, you will see the connection to a recipient in the network. In order to change the connection, type either the company name or company registration number (without a hyphen) in the field Company under Connection to InExchange Network. When you begin typing, you will receive suggestions that match your search. Select the appropriate recipient and click Save.


If you cannot find the recipient that you are looking for, please contact InExchange Support.

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