Log in to access Support as well as help suited to your account


  1. Create a support case
  2. My user credentials are not working, can you send new ones?
  3. Contact InExchange Factorum AB
  4. New telephone hours for support
  5. How to add a new recipient to the network
  6. How to update an ongoing support case
  7. How to correct an undelivered invoice
  8. View your case history
  9. Who do I turn to for help with my case?
  10. Enter bank account in InExchange Network

How do we add a new user to the company? Follow

To add a new user, you need to contact InExchange support. Send an e-mail to support@inexchange.se with the first and last name of the new user, as well as their e-mail address.

When we have created the new user account, that person will receive an e-mail from us with their username and password.

Depending on which InExchange service you are using, a certain number of users are included in the standard contract. You are able to add additional users to most of our services via an additional contract (for InExchange Web Base, upgrading to InExchange Web Plus, or one of our other automated services is required when more than one (1) user license is needed). You can also choose to replace a previous colleague’s user account with new information. Please contact InExchange support if you have questions regarding the number of user licenses, prices, or any other questions that you may have.

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