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  1. InExchange Helpcenter
  2. Output management
  3. Sent invoices

Hi, how can I help?

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  1. How can I see which delivery method was used for my invoice?
  2. What address did we send the PDF invoice to?
  3. External status on invoices
  4. Why is the number of sent invoices not correct on the invoice I have received from you with what is shown in InExchange Network?
  5. Can I get statistics on which delivery method we use on our customer invoices?
  6. For how long are my sent invoices saved?
  7. Is there an easy way to sort my Sent invoices?
  8. How do I compile a report on my sent invoices?
  9. Can I print a copy of a sent invoice?
  10. Can I resend an invoice?
  11. See more

Why is the number of sent invoices not correct on the invoice I have received from you with what is shown in InExchange Network?

In InExchange Network shows column "Sent" the date when InExchange has received the invoices from you. What is shown on the invoice you received from us is based on the date of when the invoices were actually delivered from InExchange to the recipient.

The reason for this is so that you will not be charged for invoices that have not been delivered.

 

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