Log in to access Support as well as help suited to your account


  1. Create a support case
  2. My user credentials are not working, can you send new ones?
  3. Contact InExchange Factorum AB
  4. New telephone hours for support
  5. How to add a new recipient to the network
  6. How to update an ongoing support case
  7. How to correct an undelivered invoice
  8. View your case history
  9. Who do I turn to for help with my case?
  10. Enter bank account in InExchange Network

System requirements InExchange Network Follow

System requirements

Minimum requirements

Screen resolution: 1024x768.

Supported web browsers

  • Google Chrome 47, or later
  • Mozilla Firefox 38.5, or later
  • Apple Safari 9, or later
  • Internet Explorer 11, or later

Some functions only work in the recommended browsers.

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Recommended web browsers

  • Google Chrome 47, or later
  • Mozilla Firefox 43, or later
  • Apple Safari 9, or later
  • Microsoft Internet Explorer 11, or later

We recommend that you always have an up-to-date web browser installed. We do not recommend the use of beta web browser versions.


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