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  1. InExchange Helpcenter
  2. Output management
  3. InExchange Invoice Printer

Hi, how can I help?

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  1. Print preview
  2. Update the invoice recipient’s network connection in the invoice printer
  3. How do I install InExchange Invoice Printer?
  4. Can I send a PDF invoice through InExchange?
  5. Can I send paper invoices with InExchange?
  6. What does the invoice look like when it is sent as Paper or PDF?
  7. How do I see if cover page is enabled for my paper invoices?
  8. On which operating systems does the invoice printer work?
  9. Do I need to select the delivery method for a new receiver or is e-invoice selected automatically?
  10. The file that is sent to the invoice printer, what format should it be in?
  11. See more

Can I block customers from receiving invoices from us through the invoice printer?

You can block customers from receiving invoices through InExchange Invoice Printer if you for example don't want to invoice a specific customer through InExchange. 

To do this you'll have to print an invoice to the invoice printer that's made payable to customer in question. After logging in and coming to the stage Select how to send you invoices, mark the customer with your mouse pointer and right-click. Choose the alternative Block customer to block them from receiving invoices through InExchange. 

The customer will then be marked red and the error message The customer is blocked will be shown when you drag your mouse-pointer over the red marking to the left of the customer. 

To remove this block you simply need to right-click on your customer again and choose Block customer  again to unmark this.  

 

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