In the new invoice printer, the logged-in user is saved for 12 hours after the first login of the day.
If you have multiple companies but use different user accounts for each company or multiple colleagues using the same computer, the printer will be locked to one of the companies and user accounts.
To be able to print from multiple companies or accounts, you need to do one of the following options:
- You can request access to all companies from one of your user accounts, instead of using a unique account for each company. This allows you to be prompted regarding which company the invoices should be printed for. Ordering changes for the user account is done through "Send a request."
- You can remove the ability for the invoice printer to remember the last login; to do this, you need to contact Inexchange support.