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Learn more about... [PEPPOL] Follow

Via InExchange, you can send and receive electronic documents according to PEPPOL's requirements.


Frequently asked questions about PEPPOL:

1. What is PEPPOL?

PEPPOL stands for Pan-European Public Procurement On-Line.

Simply put, it's a legal framework regarding format and transmission of electronic business documents within and across the EU borders. The regulations are made within the EU and consists of a technical platform, agreements, instructions and specifications for a standardized way of exchanging documents.

Read more:
DIGG - Agency for Digital Government

2. Does InExchange support PEPPOL?

Yes, we fully support PEPPOL.

3. Is there any benefits of choosing InExchange as access point?


One of the benefits of using InExchange is that we constantly keep track of all formats and regulatory updates. For instance, PEPPOL has permission to make changes in its format two (2) times per year. This may be difficult for the system supplier to implement.

InExchange also supports multiple formats. Regardless of which format your business system manages, we convert it free of charge into the formats that are required by PEPPOL.

We're in several different committees and we're also a part of PEPPOL's working group to develop new rules and formats. This way, we'll be notified of any news early and may affect future rules and working methods.  

4. How does PEPPOL affect our business? - What do I need to do?


If you send your invoices via InExchange, you don't need to do anything specific. The possibility to send to a PEPPOL-recipient is included in your service.

In some cases, minor adjustments may be required in the invoice material to be interpreted according to the invoice requirements for PEPPOL. For example, percentages need to be specified on the invoice line . If you use InExchange services to send invoices, we will contact you if you need to adjust anything.


Those who use InExchange services to receive invoices can contact our support to register the company as a recipient in PEPPOL's register. The registration doesn't cost you anything extra.

After that, you can receive invoices from a PEPPOL-sender in the format you usually receive your documents from InExchange. We convert from PEPPOL's format to yours at no additional cost.

Read more:
Create a support case to register

5. How do I find information about recipients in PEPPOL?

When you send an e-invoice via InExchange, you don't need to keep track of the recipient's technology. In our register we collect information and have an overview of invoice recipients in our network and choose communication methods and format automatically on invoice transfer.

You can search for information about recipients in PEPPOL here >>

6. How do I find information about suppliers in PEPPOL?

Only recipients are registered in PEPPOL, so unfortunately you can't find suppliers. 

7. What formats can my invoice recipient manage via PEPPOL?

You'll find information about the formats that can be sent via the links below.

If you send your invoices via InExchange, we handle it for you. We will convert your invoice material to the format that your recipient can manage as well as PEPPOL-format in those cases where the recipient receives via PEPPOL.

In some cases, minor adjustments may be required in the invoice material to be interpreted according to the invoice requirements for PEPPOL. For example, percentages need to be specified on the invoice line. If you use InExchange's services to send invoices, we will contact you if you need to adjust anything.

8. What is a PEPPOL ID?

It's a kind of identifier for a party in PEPPOL. Every recipient has their own PEPPOL ID which allows the different access points to find the parties.

A PEPPOL ID consists of two parts. A prefix, such as 0007, which determines what the last part's type of data. For example, InExchange PEPPOL ID 0007:5567009971.

0007 = Swedish company registration number
0088 = GLN number

If you send invoices and documents via PEPPOL with InExchange, you don't need to think about the recipients' PEPPOL ID. We'll keep you updated.

Read more:
List with all prefixes for PEPPOL 
What's a GLN?

9. Can a company have several PEPPOL IDs?

Just as a company can have several GLNs, you can have several PEPPOL IDs. There may be different entities or departments within an organization that need separate IDs to allow recipients to be separated.

You can also have different IDs for different types of documents.

Read more:
What's a GLN?

10. What requirements is there on registred recipients in PEPPOL?

Documents may not be denied as long as they are correct by default. This also means that no sender of documents may be denied.
Any validation of reference codes may not be made on invoices entered via PEPPOL. These must be received, but can of course be rejected manually by you as a recipient.

All PEPPOL recipients must at least be able to receive the current PEPPOL BIS standards. You can also choose to receive, for example, Svefaktura via PEPPOL. InExchange, however, ensures that you as a recipient get the right format to your system no matter how the supplier sends it to us.

11. My system can't manage PEPPOL BIS. Can I still be in PEPPOL?

Absolutely! InExchange helps with the conversion of invoice material so that the senders can send invoices in the format they can, and so that the recipients can receive files in their system in a functioning manner.

12. Is any special software required to send or receive via PEPPOL?

No, if you use InExchange for invoice management, nothing is required. We convert the material so that it can be interpreted correctly by the recipient no matter what format the sender sends it in.

13. Which countries are using PEPPOL?

14. Does PEPPOL fulfill the requirement for the new European standard?

Yes, PEPPOL's new format PEPPOL BIS 3 Billing complies with the European Standard EN16931.

More information about standards can be found at SFTI's website >>

15. Is it possible to send and receive orders through InExchange according to PEPPOL's standard?

Yes, InExchange provides orders and order messages between the buyer and the supplier also according to PEPPOL's standard.

16. I invoice municipalities and other public authorities, how does PEPPOL facilitate me?

Not much really, but...

From November 1 2018, it is required of all government agencies to register in PEPPOL. That means they must receive the documents sent to them, no matter how many, for example, invoices a supplier sends to them.

As of April 1 2019, all public purchases are required to be invoiced in accordance with the new European Standard EN16931. In itself, it has nothing to do with PEPPOL, but the new PEPPOL BIS Billing V3 format complies with EN16931, which hopefully everyone who is in public purchases, registers as a recipient in PEPPOL to help their suppliers meet the legal requirement.

If you've had a previous relationship with your customer and send, for example, Svefaktura 1.0, you can also send the same format after April 1 2019.

So, it's a bit complicated but you as a supplier to public buyers can demand that they receive, for instance, invoices via PEPPOL. 

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