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  1. Create a support case
  2. My user credentials are not working, can you send new ones?
  3. Contact InExchange Factorum AB
  4. New telephone hours for support
  5. Who do I turn to for help with my case?
  6. Enter bank account in InExchange Network
  7. Where can I upload a custom logo for my company?
  8. How do I cancel my contract?
  9. How do I update the Company Information?
  10. System requirements InExchange Network

New telephone hours for support

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As of 08/10 2018, our support will have changed phone hours.
We do this because that we can see a more efficient handling of cases that come in through our questionnaire and chat function placed in our help center, and can thus maintain high quality of our service to you who are our customers. 

Phone support will be open between 09-12, and 13-16(swedish time) all holiday free weekdays. Our switchboard and chat support is open as usual between 08-12, 13-17 all holiday free weekdays.

The second Thursday each month our switchboard and telephone support will be closed for training between 15-17 sweidsh time. 

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