Log in to access Support as well as help suited to your account

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  1. Create a support case
  2. My user credentials are not working, can you send new ones?
  3. Contact InExchange Factorum AB
  4. New telephone hours for support
  5. Who do I turn to for help with my case?
  6. Enter bank account in InExchange Network
  7. Where can I upload a custom logo for my company?
  8. How do I cancel my contract?
  9. How do I update the Company Information?
  10. System requirements InExchange Network

Who do I turn to for help with my case? Follow

  1. Contact InExchange

    1. Contact information and opening hours
    2. Who do I turn to for help?
  2. Support

    1. How to create a support case
    2. View your case history
    3. How to update an ongoing support case
    4. How to correct an undelivered invoice
    5. How to add a new recipient to the network

We at InExchange strive to offer you as a customer, the market’s best support experience. To get the most out of our services and access to personal support, you need a valid user license. If you do not have one, do one of the following:

I’m a paying customer

Paying customer with a valid user license

Log in and create a case with the user name and password you've received from us by email.

In case of any problems, contact InExchange Customer Service at:

Paying customer with a free user

Ask a colleague with a valid user license to order a license for you. Thereafter, you can log in and create your case.

I'm a customer with free service

Go to www.inexchange.com or call one of our sellers at +46 500 44 63 60 (tone 1) and upgrade your service. Log out and in again when the upgrade is done, and you can now create your case.

I want to become a customer at InExchange

Go to www.inexchange.com or call one of our sellers at +46 500 44 63 60 (tone 1) and order one of our services.

I’m a customer at a different operator/invoice transmission

    • Contact your operator for help.

I’m an operator

In case of any problems, contact InExchange Customer Service at:

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