Log in to access Support as well as help suited to your account

Loading…

  1. Create a support case
  2. My user credentials are not working, can you send new ones?
  3. Contact InExchange Factorum AB
  4. New telephone hours for support
  5. Who do I turn to for help with my case?
  6. Enter bank account in InExchange Network
  7. Where can I upload a custom logo for my company?
  8. How do I cancel my contract?
  9. How do I update the Company Information?
  10. System requirements InExchange Network

Create a support case Follow

  1. Contact InExchange

    1. Contact information and opening hours
    2. Who do I turn to for help?
  2. Support

    1. How to create a support case
    2. View your case history
    3. How to update an ongoing support case
    4. How to correct an undelivered invoice
    5. How to add a new recipient to the network

As of October 2018 you will need a valid user license to create a support case. If you have questions regarding this, please contact our Customer Service +46 500 44 63 60 (tone 3).

Instructions to create a case:

1. Sign in to InExchange Help Center.
2018-10-09_09-32-06.png

2. Click on submit a request. Select the category best suited for your case and fill in the form.

2018-10-09_09-31-17.png

After you have submitted a request, a confirmation email will be sent to you with your request id. 

Was this article helpful?
0 out of 1 found this helpful

Comments