As of October 2018 you will need a valid user license to create a support case. If you have questions regarding this, please contact our Customer Service +46 500 44 63 60 (tone 3).
Instructions to retrieve case history:
1. Sign in to InExchange Help Center.
2. Click on My activities in the menu to see ongoing and solved cases.
My requests - cases you've created.
Requests I'm CC'd on - cases others have created but you've been copied on.
Tip! You can sort your requests on status as shown in the picture above.