Hej! Hur kan vi hjälpa dig?

1. Sending customer invoices

1. FAQs about our services
2. FAQs about invoices
3. - Invoice to a new e-invoice recipient
4. - Sent invoices
5. E-invoice formats
6. InExchange Postage Optimization

2. Receiving supplier invoices

1. Receive invoice
2. - PDF invoice (ePDF)
3. - E-invoice by file (integrated service)

3. User accounts and settings

1. Agreements and licenses
2. Login and account settings
3. Contact us

Here we have brought together answers to the most frequently asked questions about network relationships together with tips on how to send an invoice to a new invoice recipient or what to do if you want to start sending e-invoices to an existing recipient. 

If your customer is unable to receive e-invoices, you can send a PDF or paper invoice. 

Finding e-invoice recipients and checking invoice requirements

In order to send an e-invoice, the recipient must be registered in our network. You can add recipient if they are not already registered.

Relationships and requests in the network

Other questions and answers:

Unable to find the answer to your question? Feel free to contact us.

Go to page in InExchange Network: Account\Profile

GLN stands for Global Location Number and is used in a 13-digit number string to identify companies or sites within a company. GLN may also be called a location code. This information is used to know exactly where your invoice will be delivered.

When sending e-invoices to you, some suppliers may contact you and ask for your GLN number. This is because other e-invoice operators may demand their client to provide with this information. Scroll down to the section Company to see your GLN number.

Search for other companies GLN number

 Pathway to InExchange Network Start/Connect company

Go to Connect company and write the name of the company that you're looking for and then click on the company name. 

You can find the GLN in the section Company information 

1. Sending customer invoices

1. FAQs about our services
2. FAQs about invoices
3. - Invoice to a new e-invoice recipient
4. - Sent invoices
5. E-invoice formats
6. InExchange Postage Optimization

2. Receiving supplier invoices

1. Receive invoice
2. - E-invoice by file (integrated service)

3. User accounts and settings

1. Agreements and licenses
2. Login and account settings
3. Contact us

You can send all of your invoices via us, be they e-invoices, PDFs or paper invoices. Choose between our web-based services, a virtual invoice printer – used together with your ERP system – and integrated services.

Find out more about our services on our website: www.inexchange.com.

FAQs and answers:

Invoice templates and printouts of paper invoices:

Information on recipients with specific invoice requirements >>

Unable to find the answer to your question or interested in finding out more?
You can build on your service with, for example, InExchange Reminder & Debt Collection or InExchange Spend Analysis. Feel free to contact us and we’ll tell you more.

1. Sending customer invoices

1. FAQs about our services
2. FAQs about invoices
3. - Invoice to a new e-invoice recipient
4. - Sent invoices
5. E-invoice formats
6. InExchange Postage Optimization

2. Receiving supplier invoices

1. Receive invoice
2. - E-invoice by file (integrated service)

3. User accounts and settings

1. Agreements and licenses
2. Login and account settings
3. Contact us

No matter which of our services you use to send invoices, you can find your sent invoices from the past 18 months under the menu option Invoices > Sent invoices.

By clicking on an invoice number in this view, you can choose from several options such as resend invoice, print, create a new invoice based on the invoice in question, or credit it. If attachments were sent with the invoice, you can view them via the Attachments button.

FAQs and answers:

Unable to find the answer to your question?
Feel free to contact us >>

1. Sending customer invoices

1. FAQs about our services
2. FAQs about invoices
3. - Invoice to a new e-invoice recipient
4. - Sent invoices
5. E-invoice formats
6. InExchange Postage Optimization

2. Receiving supplier invoices

1. Receive invoice
2. - PDF invoice (ePDF)
3. - E-invoice by file (integrated service)

3. User accounts and settings

1. Agreements and licenses
2. Login and account settings
3. Contact us

The most common e-invoice format in Sweden is Svefaktura. There is also PEPPOL BIS Billing 3.0, for example, which is used internationally within the EU but can also be used domestically. PEPPOL BIS Billing 3.0 is an increasingly common e-invoice format, partly because by law all public authorities in Sweden must be connected to PEPPOL and be able to receive e-invoices in that format. 

We automatically convert invoice formats for our customers and if anything needs adjusting on your invoice (so that it can be delivered in the format the recipient can manage), we’ll contact you.

You can read more:
- On the SFTI website.
- About PEPPOL in FAQs and answers about PEPPOL.

1. Sending customer invoices

1. FAQs about our services
2. FAQs about invoices
3. - Invoice to a new e-invoice recipient
4. - Sent invoices
5. E-invoice formats
6. InExchange Postage Optimization

2. Receiving supplier invoices

1. Receive invoice
2. - E-invoice by file (integrated service)

3. User accounts and settings

1. Agreements and licenses
2. Login and account settings
3. Contact us

When you send your entire invoice flow (e-invoices, PDF and paper invoices) via us, we can match your invoice recipients to e-invoice recipients in our network and help you choose the least expensive and most environmentally friendly way of sending your invoices. This isn’t anything you need to keep track of yourself, you’ll receive suggestions as part of the InExchange Postage Optimization service.

See which of your customers you can already start sending e-invoices to today! >> 

More and more of your customers accept e-invoices. Make use of our growing network and capitalize on the benefits of e-invoices. Sending invoices electronically reduces your postage costs and the invoice arrives and can be processed more quickly. We help you choose e-invoices.

FAQs about InExchange Postage Optimization:

Further information:
- You can also access our automatic postage optimization via our integrated services.
- If you use our free InExchange Web Base service, you’ll need to upgrade your service to be able to send paper invoices and to access InExchange Postage Optimization.

Want to find out more? Feel free to contact us >>

Reference requirements for invoices to Coor Service Management A/S

Swedish version
Danish version
English version

Minimum requirements for invoicing

All invoices must as a minimum look like this;

• Always - The name of the client
• Always - if the goods / service has been delivered
• If it is stated - PO number

Coor's order numbers look like the following example; 1234-12345678

It is important that only the purchase order number is stated.
Below is a selection of examples of additional text that has been added, and thus will be rejected by Coor.

IO: 1234-12345678
Rekv. 1234-12345678
Name - 1234-12345678
1234-12345678 - Name

If the above minimum requirements are not met, we reserve the right to refuse the invoice and accept our payment obligations first from the date we receive a correctly completed invoice.

E-invoice

E-invoice is sent via InExchange EAN-number: 5790002105777
The following is a support to where information should be established for e-invoicing.

Reference field to different file formats

OIOXML:
Order Number: InvoiceLine / ReferencedOrderLine / BuyersID
Reference: ReferencedOrder / BuyersOrderID
OIOUBL:
Order number: Order Reference / ID
Reference: Order Reference / Customer reference

Who should I contact if there are questions?

Contact your operator if you need help with the above.

There are several ways you can change the delivery method of your invoices.

• Postage optimization - Quickly update your customers you have invoiced via InExchange.
• Customer Registry - Click Show to open a customer, then Edit at the bottom of the customer card. Select a delivery method under the Invoice settings > Send As.
• Create Invoice:
• Option 1: Search for the current customer and press Edit Customer.
• Option 2: Search for the current customer and press the button showing delivery method: 

Go to page in InExchange Network: Invoices\Create invoice

To add an attachment to your invoice you can follow these steps below

1. Fill out the invoice form as usual.  When you are finished, click Upload a File.
2. In the new window, locate the attachment on your computer and select it in the list.
3. Click Open.  The attachment has now been added to your invoice.  

Requirements

• The file must be less than 2 MB
  
• The format must be .PDF or any image format
• An unlimited number of attachments can be added, but each individual file must still be less than 2 MB.
  (An exception will be made for invoices delivered to an e-mail address, where the total limit is 10 MB.)

Create a new credit note

Go to page in InExchange Network: Invoices\Create invoice

If you go to Invoices and Create invoice it will automatically become a debet invoice. If you would like to create a new credit note instead, you click on the text Change to credit note.

Credit an already sent invoice

Go to page in InExchange Network: Invoices\Sent invoices

1. Select your already sent invoice and click on the invoice number, as shown in the picture below.

2. On the new page, click on the button Credit note.

Go to page in InExchange Network: Invoices\Create invoice

1. As usual, start with typing the recipient, invoice number etc.

2. The invoice lines in the invoice body are given as standard 25% VAT (if no other settings have been done on the account). Click on the arrow as in the picture below to change the VAT rate.

3. When you have clicked on the picture, you will be presented with a choice, 25%. This means that you can only use 25%. To add a new VAT rate, click on Add new/Edit.

4. In the new box that is displayed in the middle of the screen, click on Add new as in the picture.

5. A new line is shown where you can type your own VAT rate, in this example we type 0%.

(Check Default if you would like that the new VAT rate should be used as default on every new invoice line).

6. Click on Save to go back to the invoice.

7. If you click on the arrow again, you can select 0% or 25% VAT.

8. Repeat the steps again to add additional VAT rates. You can also mix different VAT rates in your invoices. All you have to do is to put in the right VAT in the right invoice line, and we will handle the summation of the tax for you.

Go to page in InExchange Network: Invoices\Drafts

If you have started to create an invoice and choose to save it or shut down your browser before you have completed your invoice, it will be saved as a draft. The invoice will be here until you edit it and send it, or remove it. If you have a saved invoice in your outbox, it will be shown by a number to the right of the headline Invoices, representing the number of invoices you have in the outbox.

1. Click on the invoice number under the headline Doc.no. on the invoice you would like to edit.
2. Complete the invoice and click on Continue and then, just as usual, Process invoices. 

Go to page in InExchange Network: Invoices\Sent invoices

Yes, you can easily copy a sent invoice.

Follow these steps:

1. Select your already sent invoice and click on the invoice number as in the picture.

2. On the new page, click on the button Copy as in the picture below.

3. A new invoice is now created with the exact same content. Make any possible corrections and then click on Continue and Process invoices to send the invoice, just as usual.

In the new invoice printer, the logged-in user is saved for 12 hours after the first login of the day.

If you have multiple companies but use different user accounts for each company or multiple colleagues using the same computer, the printer will be locked to one of the companies and user accounts.

To be able to print from multiple companies or accounts, you need to do one of the following options:

• You can request access to all companies from one of your user accounts, instead of using a unique account for each company. This allows you to be prompted regarding which company the invoices should be printed for. Ordering changes for the user account is done through "Send a request."
• You can remove the ability for the invoice printer to remember the last login; to do this, you need to contact Inexchange support.

Error code: XC30/XC28/XC29.

The error occurs when your user account on your local computer has lost the permissions to move or modify files.

This is typically resolved by following the steps below:  

• First, restart your local computer (in some cases, this step alone may be sufficient)
• Run our repair program.
  This is initiated through the Invoice Printer's installation file, which is usually found in the file explorer on your local computer, or you can download the file from this guide: Upgrade the invoice printer for Inexchange´s new webb solution
  
  

If the above steps do not work, the permission to "write" needs to be added manually to the relevant user account for the directory, C:\ProgramData\InExchange Factorum.

Note: To change permissions, the user needs to have administrative privileges, or this is handled by your IT technician.

1. Open the hidden folder C:\ProgramData, where you will find a folder named InExchange Factorum. 
2. Right-click on InExchange Factorum, click on Properties, go to the Security tab, and click on Edit.
3. In the new window, select the user account that whats going to use the Invoice Printer, both Read and Write needs to be approved in the Allow column.
   

To locate program data, you need to enable "Show hidden files and folders". Refer to Microsoft's guide for  Windows 7, windows 8,1 and windows 10 or the guide for windows 11.

In this view, you will see the invoice template used for the paper invoices you send via InExchange.

Note that you do not see all of the tabs above on your screen, but only those that are relevant to you.

Below are explanations for the different options.

 You are using Printed invoice
Here is what your original invoice looks like. We use your invoice template when sending paper invoices. Click and drag to view different parts of the invoice. Note that we only show the first page of a multi-page invoice in this view.

 You are using Invoice template
This view shows your invoice in the InExchange default template. It is used when printing your invoices when the address information on your own invoice template does not fit in the window envelope or if there is missing any other business information.

 You are using Cover page
Cover sheets are used when sending paper invoices. For example, the reason may be that there is no return address on your invoices. Here you can see what the printout looks like.

Compare printed & template
If InExchange invoice template is used, you can compare the printout of the original invoice to the template that is used.

Settings
Here you will find information about the print vendor to which the invoices are sent, as well as settings for how and when your paper invoices are sent.

Other:

Show Datamatrix overlay
Show areas on the invoice where tracking information is placed. These fields may not contain any invoice information, they will be overwritten upon printing.

 For you who use InExchange Invoice Printer:
Once you have approved your sample invoices, you can see how your paper invoices look. Click View, in the Invoice check step on the invoice printer, to open the current invoice in your browser. Then tap Print Preview to access the view above.

If you need to reconnect an e-invoice recipient to the network (for example, during reorganization at the recipient), you can do so in the step Select how your invoices should be sent in InExchange Invoice Printer.

To change the connection to the network, you can choose to search for the company name, GLN or registration number. Then select the right recipient in the hit list to connect your customer to the correct recipient in the network. A green check  in the left column shows that an active e-invoice recipient has been linked to your customer in your customer registry at InExchange. 

You can also change the link on an e-invoice recipient in your customer registry in the InExchange Network. Read more here.

If you do not find the current recipient, please contact InExchange support. 

 Please read more about InExchange Invoice Printer in our Get started guide.

1. Download the installation file for InExchange Invoice Printer here, save it on your desktop. We will automatically select the correct version for you, just click the Download button after you have logged in.
2. Double-click on the file that you saved earlier, follow the on-screen instructions to install the printer.
3. When the installation is complete, restart your ERP system. 

You are now ready to send invoices by printing to InExchange Invoice Printer. If you have already used our service on another computer, you can just continue to invoice. If it is your first time using the software you need to send sample invoices to us.

Read more: 

How do I transfer a sample invoice?

The service to send PDF invoices to companies and individuals through InExchange Invoice Printer is already included in your contract. If you are not sure of what prices you have please contact us by e-mail or phone. If you are unsure of how to go about it, you can easily follow the guide below.

1. Search for the invoice that will be sent in your ERP and print it to InExchange Invoice Printer. A notice appears in the lower right corner saying prints are being processed.

2. As soon as the job has been processed locally, the option to transfer your invoices to InExchange is shown. So far, the invoices are only on your local computer.

-Yes, transfer now

The invoice printout will leave your local computer and get transferred to InExchange. This means that the invoice will be moved to InExchange and not to the final client. Even if you cancel after you have transferred the invoice, the invoice still remains at InExchange until you choose to send or alternatively delete it.

- No, later

The invoice printout will be put in queue on your local computer and will not be sent to InExchange. For every printout that you choose this alternative, it will be put in queue until the next time you print. So if you select No, later it will appear the next time you print something and choose Yes, transfer now.

- No, delete

The invoice printout will be deleted and never sent to InExchange. Use this alternative if you immediately see that the printout is faulty or if you by mistake, have printed something else than an invoice to us.

3. In this case, we would like that the invoice printout will be sent immediately to InExchange. Therefore, select Yes, transfer now.

4. The box will close and you will shortly see a login box. Fill in your user information that you have got from your welcome mail, and click on Log in. (If you have forgotten your login information you can click on “Unable to log in?”)

5. When you have logged in, a list over the printouts that are ready to be processed by InExchange is shown. Click on the button Transfer.

6. If every invoice went through our controls, the picture shown below will appear and you will then click on Next. If anything would go wrong we would automatically receive a message about it and check the error and notice you as soon as possible.

7. You will now be presented with the customer numbers that have been matched and it is now time for you to select where and how your invoices will be delivered. Regarding the PDF invoices, you will only need to do one thing here and that is clicking on the arrow under Send as on the correct company and select PDF. Thereafter, you must specify an e-mail address where the invoice shall be delivered under the panel Customer’s e-mail. The e-mail address you have entered will be saved in your customer register. So if you invoice the same customer number in the future, it will be filled in automatically.

8. You will now be presented with a list of every invoice number that has been transferred and a small overview. Here you can see an example where we have transferred an invoice with the delivery way PDF. When you click on Send the invoices will be delivered to the entered e-mail addresses the same work day. 

Go to page in InExchange Network: Start\Extend your network

Here is how:

1. Find the company you are searching for by writing their company registration number or their company name in the search box and click Search. Then click on the company name in the list presented below the search box.

2. Now send a request by clicking on either I want to receive or I want to send.

After you have submitted a request and the recipient has approved the relationship, you have a connection – you will now see the symbol for Connected in the table. 

Path to InExchange Network: Start\Connect company

You can through InExchange Network control if there are any special requirement that needs to be fulfilled when sending e-invoices to a new receiver. 

Here's how you control this:

1. Search for the company by using the company name, their organisationsnumber or their GLN number.(Contact InExchange if you can't find the receiver.)  

1. Approval/Send request

Sometimes when sending e-invoices to a new receiver you might have to be approved as a invoice supplier first. In those cases you will have to send a request to the receiver before the first e-invoice. 

When looking up the receiver in InExchange Network you will be able to see if they require suppliers to be approved before sending any e-invoices. This is shown in the receiver notes (See the first marked field in the picture below). Click on I want to send to send a request to the recipient in question. (Note that you only have to send a request if Supplier must be approved  is marked).

Here you can read more about connecting to new companies. 

2. Reference control

If the reciever has activated an control for when suppliers send e-invoices to them the text Has controls will have a marking in the box next to it. You will have to contact the recipient directly to get information about what references or other information that they require on e-invoices that are sent to them.

Observe that if the recipient has a reference control on their incoming invoices you will not be able to send e-invoices without a valid reference. This will be controlled by InExchange when it's sent through our network(If the receiver uses a different invoice operator the reference will be controlled by the receiving operator. You will then be contacted through e-mail if any error occurs). 

You cannot send e-invoices to another receiving operator if you are using our InExchange Web Base service. To do this you will need to upgrade your service to either InExchange Web Plus or another of our automated services. Contact InExchange for more information.

Go to page in InExchange Network: Registry\Customers

In InExchange Network, you can create and modify connections between a customer in your customer directory, and a recipient in the network.

When you enter a company’s name in customer information, normally the name will be completed automatically. If the recipient can be identified by InExchange, this name will be automatically filled out in the box Connected to InExchange Network. If there are several entities attached to one customer registration number it is good to check that the correct entity was filled in.

This is how you change a connection:

1. Search for the customer that you want to change settings for and click Show.
   
   
   
2. Now, click on Edit, in order to access the settings for this customer. At the bottom of the customer card, you will see the connection to a recipient in the network. In order to change the connection, type either the company name or company registration number (without a hyphen) in the field Company under Connection to InExchange Network. When you begin typing, you will receive suggestions that match your search. Select the appropriate recipient and click Save.
   
   

If you cannot find the recipient that you are looking for, please send in the recipients information via the form "Extend my network". Contact the recipient if you don't have all the needed information.

If you have received a letter that requires you to deliver electronic invoices to an organization, you do not need to let us know.  The only thing that you need to is to create and send an invoice via the service that you already have with us, and chose the customer in question. 

This works as long as the recipient in question can be identified by InExchnage. In order to check if the recipient is already available, see the guide below.

1. Login to InExchange Network with your username and password.
   2. Click on the tab ”Start” and then ”Extend your network” on the overview page.
   3.  Search for the company by using the company name, company registration number, or GLN. 

If the company is shown here, then the recipient has a connection with InExchange.  If they are not listed, please contact InExchange Support. 

Read more:

Does the recipient have any special requirements for sending e-invoices to them? 

By sending invoices electronically you save on postage costs and at same time you save the environment. The invoice is both delivered and managed faster when sent electronically.  

When you send your whole invoice flow through InExchange you will get a savings proposal from our service InExchange Postage Optimization. The savings proposal given is based on the cheapest possible alternative that you can send your invoices to your customer and how many invoices that you've sent in the last 12 months. The savings amount thus reflects the last 12 months of postage costs to the customer. 

Read more: 

How do I change the mode of delivery through InExchange Postage Optimization?

Go to page in InExchange Network: Invoices\Postage optimization

InExchange Postage Optimization helps you to choose the most cost-effective and environmentally friendly way to send your invoices. Saving suggestions are given for each recipient. 

1. Here you will see the current savings opportunities. Click on Save (+amount) to change the method of delivery to the recommended method for each recipient. Then, click on Accept at the bottom of the page when you have made your selections. The standard delivery method has now been changed for the chosen recipients. 

2. If you see this icon  on any row, move your mouse over the icon in order to get additional information. It is possible that the customer has special requirements for sending e-invoices to them. In that case, contact the recipient according to the instructions that are presented to get more information about, for example, approved invoice references. 

This function is not available to customers using our free service, InExchange Web Base. In order to get access to this function, you need to upgrade to InExchange Web Plus or one of our other automated services.   

Go to page in InExchange Network: Registry\Customers

1. Search for the customer in question in Registry > Customers and then click on Show. 

2. Click on Edit to edit your customer information.

3. Below Invoice settings you will find a field called Payment terms. 

Click on the arrow to:

1. Modify an existing value. 
2. Choose Add new to create a new payment term.
   
   

To save your changes you will need to click on Save. 

Go to page in InExchange Network: Registry\Customers

Search for the customer you want to edit. Click on Show and then Edit.

Go to the section Invoice settings and change the e-mail address on Send to (when PDF). Once the change is complete, press Save. 

Go to page in InExchange Network: Registry\Customers

Users of our integrated services can choose to manage these kind of customer settings in the files you transfer to us, but they can otherwise be managed on the customer cards via Registry in InExchange Network.

Under Connection to InExchange Network you search for the e-invoice receiver. You can search by name or registration number.

Go to page in InExchange Network: Registry\Customers, Suppliers

Yes, in InExchange Network you can create reports that contain information from your customer and supplier registries. The information is exported to an Excel document, which you have the ability to open and save on your computer. 

How to:

1. Choose Customers or Suppliers, depending on which registry you want to work with.  

2. To create a report on your entire registry, simply click on Report.  If you want to search for a specific customer number, customer name, supplier name or company you simply need to type that information into the applicable search sections and click Search (please note that you can search for parts of words using * before or after the word - this search may take a bit longer). After a moment you will see a list that includes the information that you searched for. Then click on the Report-button. 

3. When you have clicked on Report, the system will begin generating an Excel report with the chosen information. After that is complete, you will get the option to either save or open the file. 

The files contain the following information:

Currently, there is no function to save/import your article directory to InExchange Network to use with any of our web-based invoice services. If you already have an ERP, contact us to find out more about our automated services.

If you manage e-orders through InExchange you will have the possibility to create or import your article directory to InExchange Network. You are welcome to contact us for more information regarding this. 

Pathway to Inexchange NetworkSökväg: Invoices\Sent invoices

You can control the delivery method of the invoices sent through InExchange by logging into your account on our website www.inexchange.com.

1. Go to Sent invoices and click on Select columns 

2. Mark the box Delivery  if it's not already marked. 

3. The delivery method of your sent invoices will now be shown in the list. 

You can in this view choose to add/remove columns of your choosing. 

Go to InExchange Network: Invoices\Sent invoices

Find the current invoice in the Sent Invoices view in InExchange Network and click on the invoice number to access additional information and features.

Below the invoice information, you will find information about which address the invoice was sent to. 

Go to page in InExchange Network: Invoices\Sent invoices

On the page Sent invoices you can choose to view the column External status. Here you can, as an invoice supplier, control the receiver status on your invoices. The information is imported from the invoice receivers system. 

If your invoice receiver has activated this function, follow the steps below to see the status on your invoices: 

1. Click on Select columns > External status to add the status column in your view (if it's not already visible in the columns). Click here to see how you do this. 

2. Search for an invoice and control this when you need to. The field in the column will be empty if we have not received any information regarding the invoice from the receiver. If this is the case, you will have to contact the receiver directly for any questions regarding the invoice.  

3. If you click on a invoice (on the invoice number) that has a status notification you will be able to see a short summary about the invoice status and when it was updated. 

The user External information in the field User in the picture below means that the information was collected from the receivers system. 

Please direct any questions regarding invoice statuses to the invoice receiver for more information.

Do you as a invoice receiver of e-invoices want to send feedback to your invoice suppliers? You will need an integrated API solution from your side to do this. Please contact us if you are interested and we will tell you more about this. 

In InExchange Network shows column "Sent" the date when InExchange has received the invoices from you. What is shown on the invoice you received from us is based on the date of when the invoices were actually delivered from InExchange to the recipient.

The reason for this is so that you will not be charged for invoices that have not been delivered.

Go to page in InExchange Network: Invoices\Sent invoices

Yes, follow the below steps to receive statistics on this. 

1. Choose a time period. You can also choose what the statistics should contain. You can choose this by clicking Select columns.
   
   
2. Click on Report.

After processing the information the result will be presented in an Excel-document. You can sort the content through customer name, delivery method and so on. 

You can also view the statistics through Start > Overview > Dashboard.

In our basic agreement, all sent invoices are saved three (3) months on our website. This means that you can only see the history on those invoices you sent up to three months ago. This could, if demanded, be expanded to 18 months. Please contact us by phone or e-mail to activate this service.

Please note that this applies to the invoices you can see on our website (Click here to show).