Sent invoices

Pathway to Inexchange NetworkSökväg: Invoices\Sent invoices

You can control the delivery method of the invoices sent through InExchange by logging into your account on our website www.inexchange.com.

1. Go to Sent invoices and click on Select columns 

2. Mark the box Delivery  if it's not already marked. 

3. The delivery method of your sent invoices will now be shown in the list. 

You can in this view choose to add/remove columns of your choosing. 

Go to InExchange Network: Invoices\Sent invoices

Find the current invoice in the Sent Invoices view in InExchange Network and click on the invoice number to access additional information and features.

Below the invoice information, you will find information about which address the invoice was sent to. 

Go to page in InExchange Network: Invoices\Sent invoices

On the page Sent invoices you can choose to view the column External status. Here you can, as an invoice supplier, control the receiver status on your invoices. The information is imported from the invoice receivers system. 

If your invoice receiver has activated this function, follow the steps below to see the status on your invoices: 

1. Click on Select columns > External status to add the status column in your view (if it's not already visible in the columns). Click here to see how you do this. 

2. Search for an invoice and control this when you need to. The field in the column will be empty if we have not received any information regarding the invoice from the receiver. If this is the case, you will have to contact the receiver directly for any questions regarding the invoice.  

3. If you click on a invoice (on the invoice number) that has a status notification you will be able to see a short summary about the invoice status and when it was updated. 

The user External information in the field User in the picture below means that the information was collected from the receivers system. 

Please direct any questions regarding invoice statuses to the invoice receiver for more information.

Do you as a invoice receiver of e-invoices want to send feedback to your invoice suppliers? You will need an integrated API solution from your side to do this. Please contact us if you are interested and we will tell you more about this. 

In InExchange Network shows column "Sent" the date when InExchange has received the invoices from you. What is shown on the invoice you received from us is based on the date of when the invoices were actually delivered from InExchange to the recipient.

The reason for this is so that you will not be charged for invoices that have not been delivered.

Go to page in InExchange Network: Invoices\Sent invoices

Yes, follow the below steps to receive statistics on this. 

1. Choose a time period. You can also choose what the statistics should contain. You can choose this by clicking Select columns.
   
   
2. Click on Report.

After processing the information the result will be presented in an Excel-document. You can sort the content through customer name, delivery method and so on. 

You can also view the statistics through Start > Overview > Dashboard.

In our basic agreement, all sent invoices are saved three (3) months on our website. This means that you can only see the history on those invoices you sent up to three months ago. This could, if demanded, be expanded to 18 months. Please contact us by phone or e-mail to activate this service.

Please note that this applies to the invoices you can see on our website (Click here to show).

Go to page in InExchange Network: Invoices\Sent invoices

You can easily sort your sent invoices by clicking on the different titles on top of the columns on the page.

If you wish to add or hide columns, click on Select columns.

Alternatively, you can select a specific date range and create an Excel report of the required information. You can then sort the information according to your wishes in the report.

Read more:

How do I compile a report on my sent invoices?

Go to page in InExchange Network: Invoices\Sent invoices

You can easily put together a report of the invoices you have sent in an Excel-document. Below follows a guide to show you how to do it.

1. Select for which dates you would like to see a report (please note that you can only see invoices that are up to three months old. If you woud like to see older invoices, you need to contact us).

2. Click on the button Report as shown in the picture above.

3. Let the browser work and soon you will have the opportunity to save an Excel-file.

Go to InExchange Network: Invoices\Sent invoices

1. Go to Invoices > Sent invoices.
2. If you want, you can use the search field to find the correct invoice. Then click on the current invoice number.
   
   
   
3. Click on Print on the invoice.
   
   
   
4. You can now print the invoice that is shown in pdf format on your screen.

 Cannot find the invoice? Our basic agreement includes three (3) months of storage of your sent invoices. You are welcome to contact us to extend the period. 

Go to page in InExchange Network: Invoices\Sent invoices

Sometimes you need to resend an already sent and delivered invoice. You can do this in InExchange Network.

1. Click on the invoice (number) you wish to resend on the page Sent invoices.

2. Click on the button Resend as in the picture below.

3. You can now choose a delivery method and edit the customer name, customer reference number, etc. Then click on the button Resend.

We at InExchange always do our best to deliver your invoices on a fast, flexible and reliable way. As soon as you click on “Send” the invoice will be put in queue and will as soon as possible be sent from us, which means that we do not always have the time or opportunity to stop faulty invoices before delivery.

However, you are always welcome to contact us if you have any questions or if something wrong has happened and we will do our best to try to help you.

1. If the invoice absolutely cannot reach the recipient call us immediately to see if we can stop it. Please note that in order to remove your invoice we need to stop our whole consignment, which means that we would have to engage our technicians. This is not included in your contract and will be charged per hour and takes about 30 minutes.
2. Alternatively, if the invoice is faulty, you can send a credit invoice that would equalize the faulty invoice and then send a correct one.

Go to page in InExchange Network: Invoices\Sent invoices

After you have sent an invoice, you can print a copy for your own account. Follow the instructions below to do so.

1. Search for the invoice you would like to print a copy of by using the search field below. When you have found the invoice, you click on the invoice number under the column marked Invoice no.. In this case, the blue text “480020”.

2. When you have clicked on the invoice number, an overview of the invoice will be displayed. Click on the button Print.

3. You will now receive a message from your browser stating that you have the opportunity to save a PDF-file. Save this on your computer or open and print it to your printer.