Time to switch to our new smooth web application!
Inexchange has developed a new web application with an accompanying invoice printer. The old web application and invoice printer will be phased out. By transitioning to the new web application, you will be provided with a more efficient and user-friendly environment including fewer manual steps and consolidated management of invoices and customer information.
Please note that the service which previously allowed visibility on the network to receive PDF invoices (the ePDF service) will disappear in connection with the upgrade and transition to the new web application. Instead, you will have the opportunity to purchase our new service: Supplier Invoice Basic which replaces the current function. This means you will be one step closer to a fully digitized invoice flow as this service allows you to receive e-invoices directly via Peppol.
Here is how the upgrade works:
The procedure consists of two steps:
1. Upgrade of the invoice printer
2. Transition to the new web application for all users
1. Upgrade of the Invoice Printer
To be able to use InExchange's new web application together with the invoice printer, a new version must be installed on all computers or servers where the invoice printer is used. Performing these actions requires administrator rights on the computer/server; if these rights are missing, your system administrator needs to be contacted.
Uninstallation
1. First, the old invoice printer needs to be removed, which can be done by opening the computer's "Control Panel," often accessible via the Start menu
2. Then open the management of installed programs, often called something like "Programs & Features," "Apps & Features," or "Add/Remove Programs."
3. Find "InExchange Invoice Printer" in the list of programs and select "Uninstall"
4. Follow the uninstallation wizard.
Installation
1. Download the new invoice printer (installation file is at the bottom of the page)
2. Start the installation by double-clicking the downloaded installation file.
3. Follow the installation wizard
NOTE! If the installation is done on a server, the installation must be done on the same part of the server where the business system is located, and the user creating the prints must have write permission for the following directory:
C:\ProgramData\InExchange Factorum
Additionally, each logged-in user must have their own instance of the process xAgent.exe running. This can easily be solved by copying or placing a shortcut to the process in each user's "Startup" folder. The process can be found in the following directory:
C:\Program Files\InExchange\InExchange Invoice Printer\x64
Or in:
C:\Program Files\InExchange\Printer
2. Transition to the New Web Application
After you have installed the new invoice printer, you need to log in to web.InExchange.se and complete your company's upgrade to the web application.
To upgrade the company, click the button "More information / Start Upgrade"
In the new window, you only need to click "Continue" if you have already completed the above step.
If the "Upgrade" button is gray after you have clicked "Continue" and you see "Manage invoices," it means your company has pending invoices that have not been handled. You then need to manage these remaining invoices as they will not be included in the upgrade. If the page is blank but you still see the "Manage invoices" button, you need to contact InExchange support and we will assist you.