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Receive Supplier Invoice
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Invoice Management – FAQ and Troubleshooting
Exception Management
For a document sent via scanning to be validated as okay and therefore handled as an approved invoice, a number of fields on the invoice image must be readable. If we cannot validate the document, it is classified as an exception and sent to you via email.
Below is a list of all the fields that are interpreted during scanning and how we handle them. Note that only the fields marked in red can result in an exception.
NOTE! The rules below apply to our standard service without customer-specific rules. If you have a standard service with customer-specific rules, it is not certain that the ones below apply to you. If you want to know what customer-specific rules you have or are interested in obtaining customer-specific rules, contact us at support@inexchange.se.
Customer-specific rules can only be made for the entire flow, not for individual suppliers.
Validation Rules
| Invoice Field | If missing or cannot be interpreted |
|---|---|
| Invoice Date | Sets the date for when the document was scanned (YYYY-MM-DD) |
| Supplier's Payment Method | We look for BankGiro, PlusGiro, and Bank Account on the invoice and read in what we can interpret. |
| If all payment methods are missing, the document is set as an exception | |
| Supplier's Organization Number | If the org number is missing, we look for the supplier's VAT registration number instead, and the field for org number on the invoice will be empty |
| Supplier's VAT Registration Number | If the supplier's VAT reg number is missing but org number exists, the field for VAT reg number on the invoice will be empty |
| If both the supplier's org number and VAT reg number are missing, the document is set as an exception | |
| Invoice Number | If the invoice number is missing, we use the provided OCR number as the invoice number. |
| If both OCR and invoice number are missing, the document is set as an exception | |
| Due Date | Sets invoice date + 30 days |
| VAT Amount | Sets the value '0' |
| Total Amount | Sets the document as an exception |
| OCR | The field on the invoice will be empty |
| Reference | The field on the invoice will be empty |
| Invoice Category | The field on the invoice will be empty |
| Order Number (Not included in the standard setup) |
The field on the invoice will be empty |