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Get help with your services for incoming invoices here.
Sending customer invoices
Receiving supplier invoices
User accounts and settings
On the Received invoices page, you’ll find invoices that have been sent to you in the past 18 months. Click on the invoice number in question to view the invoice on screen.
You can receive e-invoices directly in your ERP system and also be able to see the invoices on the Received invoices page.
1. Can I have invoiced objects and contractual information on invoices?
If the invoice issuer has correctly provided information on invoiced objects and agreements or contracts on the invoice, you’ll be able to have them on the invoices.
1. Go to the Received invoices page.
2. Click Select columns and add the columns for Object and Agreement/Contract if they are not already displayed.
If no details come up in these columns but you know that the information should be on the invoice, you need to check with the invoice issuer that the details have been entered in the right fields.
If your supplier creates their invoices in our web-based services, there are designated fields for these details on the Create invoice > Show additional references page. If the invoice is sent via one of our other services, read templates are created for this.
If your supplier uses another e-invoice operator, the details will have to be checked with the operator in question.
Information on invoiced objects and agreements or contracts need to be entered on the invoice as an Additional Document Reference by the issuer. The following codes must be used to ensure the information is read correctly:
Agreements and contracts = CT
Object = ACD
2. Is it possible to see which companies are sending us invoices?
In your supplier registry you can view a list of the companies we have delivered invoices from to your company.
The list shows the companies that have at some stage sent or attempted to send invoices to you using one of our three delivery methods (PDF, e-invoice or paper invoice).
Click Report to output a list in Excel.
3. Can I see which delivery method was used to send the invoice?
1. Go to the Received invoices page to see how each invoice was sent.
2. Click Select columns in the top right corner of the list of invoices (see screenshot).
3. Check the box for Delivery.
4. The delivery method will now be displayed in a separate column between Doc. type and Supplier.
4. Can I view the reference names on my received invoices?
Yes, you can view the reference names on the invoices in your list of invoices.
1. Go to the Received invoices page and click Select columns.
2. Here you can choose which columns you want to display in your list of invoices. Check the boxes for Ref. no. and Ref. name if you want to view them both.
Now the reference names are shown on the rows where the issuer has entered the information.
You can sort the invoices by reference name if you wish. Click on the header in the column you want to sort the invoices by.
If you click on the invoice number on a row, you’ll also see the reference names in the invoice view, where you can view the entire invoice.
If you use an integrated service with us and have activated reference control on your supplier invoices, you can manage the reference names directly via your login.
1. Creating reports on your received invoices:
You can create reports on your received invoices.
1. Go to the Received invoices page.
2. Here you can filter by invoice number and date, and by specific suppliers.
3. Press Report (once the filtering is complete) to create a report in Excel. The information is presented in different worksheets broken down by year and currency.
2. Report on rejected invoices from suppliers
In the Reports tab (under your account settings) you can order reports on rejected invoices from your suppliers. The report is sent to the email address you are logged in with.
Click on the arrow and select how frequently the reports are sent.
Do you have any questions about scanning invoices? Feel free to contact us >>
Sending customer invoices
Receiving supplier invoices
User accounts and settings
Nowadays receiving e-invoices directly in an ERP is often very simple and, as a rule, the technical set-up is quick. At Inexchange, we make it easy for your suppliers to send correct, complete invoices including reference information and attachments, regardless of operator.
Generally speaking, each customer’s circumstances and needs are unique. So please contact us so that we can find out exactly how you want your recipient service to work.
1. Is it possible to transfer information from one field to another on supplier invoices?
Sometimes the supplier enters information in one field, but to be in the right place in the recipient’s system it would have to be entered in a different field.
We prefer that the supplier provides information in the right field, but if this isn’t feasible we can transfer the information from one field to another before the invoice is delivered to you.
If you have a supplier that is a state company, agency or authority that wants to send e-invoices to you, they usually want you to fill in a form with different information before they can start sending e-invoices.
Usually it is information that you as a recipient via InExchange has not been asked for before. Therefore, we produced this guide so that you can fill out these forms correctly for them.
Parts identity *
This means how they will address you in their system.
The suppliers can address you with a registration number or GLN. **
Registration number (A)
First set SE (country code for Sweden, for the others see link), then your registration number, without the hyphen!
If they need a so-called IdType, then it is "country code: organizationid"
(Ex. SE5555556666)
GLN Nummer (B)
Here you specify your GLN and then a so-called Type that is "http: /www.iso.int/schemas/eanucc/gln"
If you are unsure of your information, you can easily access them in InExchange Network, https://web.inexchange.se/inexchange/Profile/Company (requires login)
Receiving Address ***
It is the address that their service wants so they can send documents to us.
The address to be used is:
Communication protocols
If they ask for this then the answer is EBMS or Transport profile.
Format:
Should be svefaktura (without SBDH).
If asked for version of svefaktura, you as a recipient at InExchange can manage all versions. However, do select v 1.0 as it is the version most people get started with the easiest.
CPAid:
left blank
Action:
left blank
Service:
left blank
Explanations:
* Parts identity, can also be called Receiver ID, BuyerParty, PartyID, E-invoice address, EDI address, GLN and EAN.
** If you as a company consist of only one unit, we recommend that you specify the "country code: organizationid"
*** Receiving Address also has many names, such as URL, web service address, transport profile address, EBMS-address.
Why did this error occur?
Most of the time this error occurs when the e-mail is incorrect or that it does not exist.
How do I correct this error?
Control that you have the correct e-mail address. It could for example have been incorrectly spelled or you could have accidentally entered an invalid character. If it's incorrect, you can correct this under the Account tab and Settings. read more here
To correct the specific invoice that has not been delivered, go to To manage in InExchange Network.
Read more about To manage here
Firstly, we prefer that the supplier makes sure to enter the correct information in the correct field before the file is sent to InExchange. However, if this is not possible, there is a possibility for InExchange to build a feature that moves the information from X to Y before the invoice is sent from InExchange system to you as a receiver.
Contact InExchange support for more information.
Receiving e-invoices straight to your ERP is no longer a problem for most companies and technical implementation is normally very straight-forward.
InExchange makes it easy for your suppliers to send valid and complete invoices that includes reference information and appendices.
The requirements for receiving e-invoices are unique for each customer. In order to get a better understanding of your specific needs we ask that you contact us via +46 (0) 500 - 44 63 60 or info@inexchange.se.
Go to page in InExchange Network: Invoices\Received invoices
If you are not yet registered as a invoice receiver, you will only need to confirm your e-mail address to activate this service. This will make it possible for your suppliers to start sending invoices to you through our network. The invoices will be sent in the format PDF through e-mail, but they will also be made accessible to you in InExchange Network during your agreed storage time.
Activate the service
See below, fill in the e-mail address you want to receive your invoices on and click on Activate.
Read more:
Can I change the settings for my invoice receiving service?
How can we receive invoices through our business system?
Go to page in InExchange Network: Account\Settings\Incoming invoices
After registering as an invoice receiver in InExchange Network, you can edit the settings as to where you want the invoices sent and if you want any notifications regarding your receiver service sent to you.
If a supplier sends an e-invoice to you as recipient but you get an e-mail with a PDF-invoice attached, it is because the e-invoice has been converted into a PDF-invoice. This is because your account with InExchange has a recipient service for PDF activated.
This recipient service does not mean that you can receive e-invoices, but that suppliers can send an e-invoice to you, that is converted to a PDF on the way and sent to the address specified in the activation of the service.
This is because it requires an ERP-system with functionality to manage e-invoices that are connected with InExchange invoice flow for it to work to receive e-invoices immediately.
Do you want to know if your ERP-system can receive e-invoices, you need to contact your system supplier, and then contact your Key Account Manager at InExchange or the support (0500-446360) to discuss a possible connection for receiving e-invoices.
Go to page in InExchange Network: Account\Settings\Incoming invoices
The address you can enter in the settings for incoming invoices in InExchange Network is used for those invoices that your suppliers send to you as e-invoices.
But for those invoices that your suppliers send to you as PDF invoices, they can enter any e-mail address. If you feel that you receive PDF invoices via e-mail to the wrong address, check with the sender how they send invoices and if they have chosen a specific e-mail address in your customer card, or specifically for the current invoice.
You are welcome to contact InExchange Support if you need help determining which settings apply.