Inexchange News articles
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Change Affecting Those Who Receive Invoices via Email
On January 29, we sent out information to some of our customers regarding a change. This change applies to customers who use one of our customer invoicing services and who have chosen to activate the free feature to be searchable as recipients of PDF invoices via email.
The feature to receive invoices via your customer invoice service will end on 2026-04-30
The email was sent to the address you have chosen as the recipient of supplier invoices, that is, the same email where you have received your supplier invoices.
Frequently Asked Questions
No, this is not affected by the change. The services you have that include scanning, e-invoice, and PDF interpretation will continue to function as usual. The change only applies to the ability to specify an email address on the account where you have your customer invoice service. In other words, the function that allowed you to receive invoices via Inexchange Network, which were then delivered to you by email and were searchable under received invoices in your customer invoice account.No, this is not affected by the change. The change only applies to the ability to specify an email address on the account where you have your customer invoice service. In other words, the function that allowed you to receive invoices via Inexchange Network, which were then delivered to you by email and were searchable under received invoices in your customer invoice account.Why are you discontinuing the feature?
We are currently developing our services to offer more sustainable, secure, and modern solutions for invoice management. The previous feature did not allow for full traceability, guaranteed delivery, or the possibility for support. To ensure quality and meet future requirements, the function therefore needs to be discontinued.What happens if a supplier sends invoices to me after the service has been shut down?
Their invoice will be stopped. At the same time, an electronic message will be sent to their VAN operator that your company is no longer reachable via this delivery method. The supplier will then be informed that the invoice could not be delivered and that they must send it in another way.To ensure that you continue to receive invoices, you need to inform your suppliers how you wish to receive them going forward. If you want to continue receiving invoices via email, inform the relevant suppliers which email address invoices should be sent to. If you already have a recipient service for e-invoices, instead inform your suppliers that you wish to receive the invoices electronically and provide them with the necessary information, such as operator, Peppol ID, GLN, or equivalent. This way, you ensure that the invoice flow continues without interruption.We have strengthened our existing services for receiving supplier invoices and can now offer a broader range of solutions via Inexchange. These are designed to suit both small and large invoice flows, with a focus on convenience, security, and flexible, customizable options. Through our solutions, you can continue to receive your invoices via Inexchange and have full access to them directly in your account. Read more about our different solutions for supplier invoice: inexchange.se/priser/leverantorsfakturaHow do I know which of my suppliers have sent their invoices via this feature?
To know which suppliers need to be informed about the change, you can log in to our web portal and see which suppliers these are by going to Register - Suppliers. You can also go to Received Invoices and see who has sent invoices recently. This way, you ensure that the invoice flow continues without interruption.Will my supplier invoices be visible after the service has been shut down?
No, received invoices will no longer be visible after the service has been shut down. The supplier register will also not be visible. Therefore, it may be a good idea to save the invoices you want to keep for the future before April 30.Will Inexchange still be able to send invoices to us via email?
Yes, we will still be able to send invoices from us to an email if you have specified that you want to receive them via PDF in your settings. -
Adjustment of Postage Rates as of January 1, 2026
Adjustment of postage prices starting from January 1, 2026
For those who send paper invoices with us:
From January 1, 2026, we are making a price adjustment on print.
Country Service Increase Currency Sweden Domestic, A-mail 1,50 kr SEK Domestic, B-mail 1,20 kr SEK International 2,00 kr SEK Norway Domestic, 2-day 0,69 kr NOK International 0,69 kr NOK Utrikes 1,15 kr NOK Denmark Domestic, Letter 0,64 kr DKK Domestic, Business Letter 2-day 1,60 kr DKK International 1,60 kr DKK For those who do not send prints with us:
Despite the price increase, it is still more advantageous to use our print service than to send via regular mail. In addition to being offered a lower postage price, you avoid the cost of paper, envelopes, and the additional work that traditional letter handling entails. Note that the ability to send paper invoices is already included in your service with us.
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Price Adjustment Partner 2026-01-01
As of 1/1 2026, we are adjusting our transaction prices (excluding print) by 4.4% in accordance with the current agreement.
In addition to the above price adjustment, the price for "Support and Consultation" will be changed to 1600 SEK/hour and the price per "User" to 69 SEK/month.
With this price adjustment, we can continue to invest in our products and ensure that the product remains market-leading.
Thank you very much for your trust!
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Price Adjustment 2026-01-01
Note! The following does not apply to you if you have our price plans: Free, Basic, and Premium.Starting from 1/1 2026, we will adjust the prices on monthly fees/annual fees as well as transaction fees for interpreted PDF and scanning of paper invoices by 20% in accordance with 1.2.5 in our Terms of Service.
The transaction fee for sent and received e-invoices is not affected by the price adjustment.
With this price adjustment, we can continue to invest in our products and ensure that the product remains market-leading.
Thank you very much for your trust!
See our Terms of Service here.
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Changed free service for 2026 – You can now reach everyone!
News from January 1, 2026
From January 1, 2026, we are removing the previous limitation of only being able to send to a few e-invoice recipients. The service will thus better match the actual need. Going forward, you can use our Free service for all your customers who can receive e-invoices.
You get 12 free e-invoices or PDF invoices to use during the year. A suitable solution for those who use Free. Simple, convenient, and free of charge!
Do you send more than 12 invoices?
In that case, Inexchange Basic is perfect (199 SEK/month). The service becomes extra cost-effective from the turn of the year when the current transaction fee of 3.40 SEK per e-invoice disappears. So from New Year's Day, you can continue to send unlimited invoices – at 0 SEK per e-invoice. Additionally, you can send paper invoices at cost price, without worrying about printing, envelopes, and postage – we handle everything.
You upgrade your service completely on your own via the Inexchange Store once you have logged in.
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Price Adjustment Premium Customer Invoice
Changed Pricing Model for Premium Customer Invoice
From 1/1 2026 we are adjusting our pricing plans for Premium Customer Invoice in accordance with 1.2.5 in our Terms of Service
The transaction fee for sent e-invoices is not affected by the new pricing.
Price list for Premium Customer Invoice from 1/1 2026:
Current Prices Prices from 2026-01-01 Premium
Customer Invoice199 SEK/month
3.40 SEK/e-invoice
14.90 SEK/print399 SEK/month
3.40 SEK/e-invoice
29.90 SEK/printUser 49 SEK per month 69 SEK per month Support and Consultation 1,500 SEK/h 1,600 SEK/h In recent years, Inexchange has made significant improvements to the platform such as new features and upgrades to the user interface.
We have also strengthened security through advanced protocols, such as two-factor authentication and BankID signing, to further protect our customers.
Naturally, it is our intention to continue investing in smart product development and increased security. This is made possible through necessary price adjustments. It is a balancing act between pricing and technical challenges, but we are careful to ensure the balance is reasonable and see that our prices remain competitive and have been relatively stable over the years.
Thank you very much for your trust!
See our Terms of Service here.
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Price Adjustment Basic Customer Invoice
Changed pricing model for Basic customer invoice
Your new price: 0 SEK for every sent e-invoice!
At Inexchange, we have persistently claimed that e-invoicing is best. The e-invoice is fast, smooth, secure, environmentally friendly, and affordable.
Now we are making the reason to e-invoice even stronger.From January 1, 2026, we will remove the transaction fee of 3.40 SEK per e-invoice.
The new price in the Basic service will be 0 SEK!
You can also send as many e-invoices as you want and to whomever you want. 0 remains 0.
The only fixed cost going forward will be for the Basic subscription at 199 SEK/month (previously 99 SEK/month). And if you ever need to send a printed version, we still have probably the lowest price on the market.Price list Basic from 1/1 2026:
199 SEK/month
0 SEK/e-invoice
29.90 SEK/print
In recent years, Inexchange has made significant improvements to the platform such as new features and upgrades to the user interface.
We have also strengthened security through advanced protocols, such as two-factor authentication and BankID signing, to further protect our customers.
Naturally, it is our intention to continue investing in smart product development and increased security. This is made possible through necessary price adjustments. It is a balancing act between pricing and technical challenges, but we are careful to ensure the balance is reasonable and see that our prices remain competitive and have been relatively stable over the years.
For more information about our pricing policy, see our Terms of Service
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What is Inexchange Store
Inexchange Store is a place where you can easily find, compare, and activate services that improve your entire invoicing process. Here you will find solutions for both customer and supplier invoices as well as services from selected partners.
Overview of Inexchange Store
Inexchange Store is a marketplace that makes it easy to build an invoicing flow that suits your business. Each service is presented with clear information, so you can quickly understand what is included and how to get started.
Services for customer invoices
The services for customer invoicing help you send invoices in a way that fits your process. There are several levels:
- Basic – create and send invoices directly in Inexchange, suitable for companies without an ERP system.
- Premium – automate dispatches directly from the ERP system.
- Enterprise – tailored for high volume, advanced requirements, and flexible processes.
There are also additional services that can be activated as needed:
Services for supplier invoices
The services within the supplier invoice area help you receive invoices in the correct format and provide a more automated and controlled purchasing flow. The solutions simplify handling and reduce manual work.
Services from partners
Inexchange Store also includes services offered via partners. These services extend the platform's functionality by offering, for example, improved collection routines, smarter distribution, or integration possibilities with other systems. The partner solutions make it possible to create a complete solution that works seamlessly together with Inexchange.
How to activate a service in Store
Activation takes place directly in Inexchange Store and includes the following steps:
- Open Inexchange Store via your login.
- Select the service you want to activate.
- Read through the information about what is included.
- Follow the guidance for any onboarding.
Once the service is activated, you can immediately start using it as part of your invoicing flow.
1. Do all services in Store cost money?
Some services are free while others involve a subscription or transaction fee. Each service displays clear price information before activation.
2. Can I combine several services?
Yes, you can combine several services to create a flow that matches your business needs.
3. Do I need an ERP system to use Store?
No, services like Free or Basic make it possible to send invoices without an ERP system. Other services integrate with existing systems.
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InExchange E-commerce
Managing orders electronically between the customer and supplier is cost effective and environmentally sound.
InExchange offers solutions that can handle the entire order flow and the messages associated with them. We adapt the format of the various order messages according to both client and supplier's preferences.
Want to know more about inExchange E-commerce?
Contact us on +46 (0)500-44 63 60 for more information.You can also read more about InExchange E-commerce and our other services on www.inexchange.com.