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USER GUIDE
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INVOICES
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REGISTERS
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SETTINGS
- Subscriptions
- General – Company info
- General – Contact info
- General – Reports
- General – User management
- Cancellation of the service
- Cancel the termination
- Accounts receivable – FTP settings
- Accounts receivable – Invoice settings
- Accounts receivable – Print settings
- Accounts payable – Reference management
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SUPPLIER INVOICE BASIC
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INEXCHANGE STORE
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OTHER
How does the Manage Invoices page work?
The Manage Invoices page shows all invoices that have been stopped, paused, or require an action before they can be sent. Here you can review invoices, correct errors, change the delivery method, add attachments, and choose which invoices you want to send.
Page overview
When you have transferred your invoices, they appear in the Manage Invoices list. Here you can see all invoices that require review. You can also:
- Select or change delivery method (e-invoice, PDF or paper)
- Correct incorrect references
- Correct other required information
- Send invoices individually or in bulk
Statuses in Manage Invoices
Each invoice receives a status that describes what needs to be done. Below are the most common statuses and what they mean.
Status OK
The invoice contains no errors and can be sent directly.
- Click Send on the far right of the invoice row.
Status Handle
The invoice has been stopped and can be corrected directly in Inexchange.
Click the Handle button to see the reason for the stop and fix the issues that need attention. When the error is corrected, the status automatically changes to Status OK.
You can also see why the invoice was not delivered by clicking on the three dots on the far right of the invoice row. Select Invoice Details and then click the blue Info icon . Here you can view the full event history for the invoice.
Status Resend Error
The invoice cannot be corrected in the system and must be deleted and resent.
Click the invoice row to open the right-hand panel where the cause is displayed.
Status Duplicate
This appears when two invoices have been uploaded with the same invoice number.
Click Handle to choose which invoice to keep.
Additional actions on an invoice row
Click the three dots on the far right of an invoice row to:
- Send the invoice directly
- Add attachments
- Change delivery method
- Correct references
- View detailed invoice information
- Download the invoice as PDF or XML
- Delete the invoice
The right-hand panel
When you click an invoice row, a panel opens on the right side where you can view more information.
- View full invoice information
- See which changes need to be made
At the top right, you can search for invoices using an invoice number or a customer number.
You can also click the filter icon to sort and filter the invoices.
Frequently Asked Questions about Manage Invoices
1. Why is my invoice listed here?
Invoices appear here when information is missing, incorrect, or does not meet the recipient’s requirements.
2. How do I find out what is wrong?
Click Handle or open the invoice to see the messages in the right-hand panel.
3. Can I delete several invoices at once?
Yes. Select multiple invoice rows and click Delete at the bottom of the page.
4. Can I change the delivery method directly on the page?
Yes. Click the invoice row and choose Edit to change the delivery method.
Yes. Click the three dots and select Delete. If the button does not appear, you can mark the invoice with the checkbox on the left and then click Delete at the bottom of the page.