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User guide Inexchange

Change Password

  1. USER GUIDE
    1. Dashboard
    2. User details
    3. Switch between companies
    4. Change password
  2. INVOICES
    1. Activate “Create invoice”
    2. Create invoice
    3. Credit invoice
    4. Invoices to manage
    5. - Select and change delivery method
    6. - Add attachment
    7. - Correct invoice
    8. Sent invoices
    9. Received invoices
    10. Copy an invoice
  3. REGISTERS
    1. Customers
    2. Suppliers
  4. SETTINGS
    1. Subscriptions
    2. General – Company info
    3. General – Contact info
    4. General – Reports
    5. General – User management
    6. Cancellation of the service
    7. Cancel the termination
    8. Accounts receivable – FTP settings
    9. Accounts receivable – Invoice settings
    10. Accounts receivable – Print settings
    11. Accounts payable – Reference management
  5. SUPPLIER INVOICE BASIC
    1. Activate Supplier Invoice Basic in Inexchange
    2. When an invoice is received
    3. Your company is already registered in Peppol
  6. INEXCHANGE STORE
    1. Change Customer Invoice Subscription
  7. OTHER
    1. PDF upload
    2. Verify company details
    3. Signing process
 
How do I change my password?

You change your password by going to the login page, clicking on Forgot Password, entering your email address, and following the link in the email to choose a new password. The process is simple and only requires that you have access to your email.

Steps to change your password
1. Go to the login page
  1. Open the login page manually or click here: Log in 
2. Enter your email address
  1. Type in your email address.
  2. Click Continue.

3. Initiate the password change
  1. Click Forgot Password.
  2. Click Send.

4. Confirm the security check and choose recovery method
  1. Approve the security check (recaptcha).
  2. Select Reset Password to receive an email with a link to create a new password.
  3. Alternatively, you can choose One-time Login Link if you want to log in directly via a unique link.

5. Open the email sent
  1. Go to your inbox.
  2. Look for an email with instructions for changing your password.
  3. Check your spam folder if the email does not appear.
6. Create a new password
  1. Click the link in the email.
  2. Enter your new password.
  3. Confirm the password and complete the process.
Tips
  • You must have access to your email to be able to change your password.
  • Check your spam folder if the email does not arrive.
  • Choose a strong password with multiple characters.
FAQ About Password Reset

1. Why can’t I change my password in the menu?

Password changes must always be done through the Forgot Password link on the login page. It is not possible to change your password from the user menu.

2. How long does it take for the email to arrive?

The email usually arrives within a few minutes. The time may vary depending on your email provider. Make sure to also check your spam or junk folder if no email appears.

3. Why am I not receiving any email?

You must approve the recaptcha for the email to be sent. If the security check is not completed, no email will be delivered.

If your email system blocks no-reply addresses, the email may also fail to arrive.

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