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FAQ
- User guides and instructions
- Agreements & Licenses
- Login and Account Settings
- FAQ - Signing with Digital Signing Service
- Common Questions About Our Services
- Import Your Customer Register
- How Do You Handle Privacy and Delivery Security?
- Translation of Common Reference Fields Between Different Invoice Formats
What does this mean for me as a customer of InExchange?
If you send invoices via InExchange Network (Web Bas/Web Plus), you will need to confirm that your company information is correct and sign using the digital signature service. The step with digital signing will not entail any changes in how your service functions.
You have probably used digital signing in connection with logins to authorities, for example. Digital signing is a security filter on top of other security features. The verification of your company information and the signing must be completed for the invoice to be sent.
Frequently Asked Questions:
Answer: We are taking this action to ensure that we do not handle fraudulent accounts and untrustworthy actors. We protect our network and, in the long run, create a safer business environment for everyone.
2. Do I need to sign every time?
Answer: No, signing is a one-time action. You only need to do this once, and it is only one of the users associated with the service who needs to perform the signing.
3. When do I perform the signing?
Answer: You can choose to sign directly at login or when you send your next invoice.
4. Can I send invoices after signing?
Answer: Yes, after you have signed your company information via digital signing, you can send invoices just as usual. You do not need to sign again the next time you log in or send an invoice.
Answer: InExchange collaborates with several different providers in the market. Some of these have their systems connected to InExchange to automatically send invoices directly in the system. What happens then is that we receive information that you are using a system that has such capability. We recommend not using more than one solution in our network. More info in the help center