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  1. Contact InExchange Factorum AB
  2. Create a support case
  3. Who do I turn to for help with my case?
  4. View your case history
  5. New telephone hours for support
  6. How to update an ongoing support case

Contact InExchange Factorum AB Follow

  1. Contact InExchange

    1. Contact information and Opening hours
    2. Who do I turn to for help?
  2. Support

    1. How to create a support case
    2. View your case history
    3. How to update an ongoing support case
    4. How to correct an undelivered invoice
    5. How to add a new recipient to the network

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Telephone

+46 (0) 500 44 63 60

Our opening hours
Switchboard: Every weekday except holidays 8am - 12pm and 1pm - 5pm CET. 
Support: Every weekday except holidays 9am - 12pm and 1pm - 4pm CET.
On the following dates, the switch board and support line will be closed for training between 1pm and 2pm (DD/MM): 17/2, 9/3, 14/4, 11/5, 8/6, 7/9, 12/10, 9/11, 14/12.

Sales: +46 (0) 500 44 63 60 (tone 1)
Support: +46 (0) 500 44 63 60 (tone 2)
Switchboard/Customer service: +46 (0) 500 44 63 60 (tone 3 or hold) 

E-mail

To contact support you need to be a customer at InExchange >> 

Information about our services:  info@inexchange.se
Questions, ideas and concerns:  feedback@inexchange.se

Chat

Logged in users can contact us through chat on our website and our services. 
The chat is open every weekday except holidays: 8am - 11.45am and 1pm - 4.45pm CET. 
On the following dates, our chat will be closed for training between 1pm and 2pm (DD/MM): 17/2, 9/3, 14/4, 11/5, 8/6, 7/9, 12/10, 9/11, 14/12.

Address

InExchange Factorum AB
Kaplansgatan 16 E
Box 133
541 34 Skövde, Sweden

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