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Contact Inexchange
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Support
Contact us
As of October 1, 2026, Inexchange, Maventa, mySupply, efacto, and OWS are part of the same corporate group under the name Inexchange. However, support channels still differ depending on the service, product, and country.
On our support page, you can see where to turn:
https://inexchange.com/en/support-routing
Is your matter related to Scancloud?
Scancloud has been part of Inexchange since before, but has its own support channel. For matters related to Scancloud, contact support@scancloud.se
Is your matter related to an existing Inexchange service?
Free and Basic: Personal support is not included. You can get help through our Help Center, chatbot, and AI-powered search function.
Premium and Enterprise: Personal support is included. Create tickets as usual through the Help Center.
If you do not have an authorized user license, we also refer you to our digital help channels. Feedback and suggestions for improvement are welcome through our feedback channel, but support questions are not handled through that channel.
📞 Phone
0500 - 44 63 60
- Switchboard: Weekdays excluding public holidays: 08:30 – 12:00 and 13:00 – 16:30
- Support: Weekdays excluding public holidays: 08:30 – 12:00 and 13:00 – 16:30
- Customer service: 0500 - 44 63 60 (press 1)
- Support: 0500 - 44 63 60 (press 2)
- Switchboard: 0500 - 44 63 60 (stay on the line)
💬 Chat
Logged-in users can contact us via the chat in our Help Center.
Open: Weekdays excluding public holidays, 08:30 – 11:45 and 13:00 – 16:45
🏢 Address
Inexchange Factorum AB
Kaplansgatan 16 E
Box 133
541 34 Skövde