Log in to access Support as well as help suited to your account

Loading…

  1. Create a support case
  2. Who do I turn to for help with my case?
  3. My user credentials are not working, can you send new ones?
  4. Contact InExchange Factorum AB
  5. New telephone hours for support
  6. How to add a new recipient to the network
  7. How to update an ongoing support case
  8. How to correct an undelivered invoice
  9. View your case history
  10. Enter bank account in InExchange Network

Who do I turn to for help with my case? Follow

  1. Contact InExchange

    1. Contact information and opening hours
    2. Who do I turn to for help?
  2. Support

    1. How to create a support case
    2. View your case history
    3. How to update an ongoing support case
    4. How to correct an undelivered invoice
    5. How to add a new recipient to the network

We at InExchange strive to offer you as a customer, the market’s best support experience. To get the most out of our services and access to personal support, you need a valid user license. If you do not have one, do one of the following:

I’m a paying customer

Paying customer with a valid user license

Log in and create a case with the user name and password you've received from us by email.

In case of any problems, contact InExchange Customer Service at:

Paying customer with a free user

Ask a colleague with a valid user license to order a license for you. Thereafter, you can log in and create your case.

I'm a customer with free service

Go to www.inexchange.com or call one of our sellers at +46 500 44 63 60 (tone 1) and upgrade your service. Log out and in again when the upgrade is done, and you can now create your case.

I want to become a customer at InExchange

Go to www.inexchange.com or call one of our sellers at +46 500 44 63 60 (tone 1) and order one of our services.

I’m a customer at a different operator/invoice transmission

    • Contact your operator for help.

I’m an operator

In case of any problems, contact InExchange Customer Service at:

Was this article helpful?
0 out of 1 found this helpful

Comments