1. Contact InExchange

   1. Contact information and opening hours
   2. Who do I turn to for help?

2. Support

   1. How to create a support case
   2. View your case history
   3. How to update an ongoing support case
   4. How to add/update a recipient to the network

You can view your ticket history in our help center via your login.

Instructions for accessing ticket history:

1. Log in to InExchange Help Center.

2. Click on My Requests in the menu to view ongoing and resolved tickets.

My Requests - here you will find tickets that you have created yourself.
Requests I am copied on - tickets that others have created, but you have been copied on.

Tip! You can sort your tickets by status according to the image above.

Ticket management via our help center requires login with a valid user license. License inquiries are answered by our Customer Service at 0500-446360.