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Send Customer Invoice
You can send all your invoices through us, e-invoice, PDF, and paper invoice. You can choose between our web-based services, a virtual invoice printer used in combination with your business system, and integrated services.
More information about our services can be found on our website www.inexchange.se.
Frequently Asked Questions:
GLN stands for Global Location Number and is a unique international identifier for a company or a department within a company. This information is used to know exactly where your e-invoice should be delivered.
How to find your company's GLN
Suppliers may request your GLN number when they are going to send an e-invoice to you. Go to the page Account > Profile and scroll down to the section Company to see your company's GLN.
Look up other companies' GLN
Go to Expand my network and enter the name of the company you are looking for and click on the company name. You can also perform a search using a GLN number, if you have it, to obtain other information about the company.
In the section Company Information, you will find the GLN number and other information about the company.
2. What do BIC/SWIFT and IBAN mean?
When an invoice is sent abroad, you need to supplement your invoices with payment instructions that enable an international payment of your invoice. Supplement the invoices with this information as needed.
BIC/SWIFT: An identifier for your bank.
IBAN: Your account number for international payments.
Some banks provide an account number instead of an IBAN number. The account number is called BBAN, which is perfectly fine to use. Then enter the full name of the bank in the BIC/SWIFT field.
If you use our web-based services to send invoices, the information is entered on the page Account > Payment Method.
3. Why are there no hyphens in some of our information on the invoice?
We send the majority of all e-invoices in the format Svefaktura. The format requires that information such as phone numbers, fax, organization numbers, bank giro, and plus giro, etc., are written with only numeric characters. If there is a hyphen when we receive the information, it is removed.
4. Why is the total amount in my credit invoice not negative?
We send the majority of all e-invoices in the Svefaktura format. The format requires that the total amount for each invoice and credit invoice is positive.
If you try to send an invoice with a negative amount, we will most likely help you convert the invoice to a positive amount since that is how the information is handled.
However, it is possible to send invoices where individual invoice rows are negative. In those cases, the quantity is entered as a negative number while the unit price remains positive. This way, the invoice is sent correctly, even if some rows are negative.
- A debit invoice or credit note must not have a negative total amount.
- Rows may be negative, but the total amount must be positive.
If you would like more information about this, you are welcome to contact our support.
Invoice Templates and Printing of Paper Invoices:
1. What does the InExchange standard template look like for printing or PDF delivery?
When an invoice is sent as a letter or PDF, it is sent in its original format if possible. If your invoice layout cannot be adapted for printing, there is an option to use a cover sheet for the address information or use our standard template.
Below you can see an example of what the standard template looks like. The template can be supplemented with your own logo, even in color. There is also support for a variety of languages, OCR forms, and more.
While logos are not supported in electronic invoices, you can add a logo to the PDF and printed invoices you send via InExchange. If you wish to include your logo, please send it in the following format to support@inexchange.se.
Format
Image file in PNG format
Color
Black/white (no grayscale, no colors)
Image size
Logo with return address in the image:
Within the frame 8 cm × 2.38 cm (1889 × 562 pixels at 600 dpi)
Logo without return address in the image:
Within the frame 8 cm × 1.90 cm (1889 × 448 pixels at 600 dpi)
If you need help with these customizations, you are welcome to contact our support.
2. Is it possible to batch invoices through you?
Yes, multiple invoices to the same recipient can be sent in the same envelope if you send the invoices in the same shipment or in shipments directly connected to each other to us. It usually becomes cheaper, and it is also better for the environment.
Batching of invoices is handled per customer number and is a smooth solution for you who use a unique customer number for each invoice recipient. The setting applies to the entire company's invoicing, which means we batch invoices for all your customers if you have chosen to activate the service. For further information about your invoices, you are welcome to contact us.
In connection with the setup of the service, a one-time cost equivalent to one hour of setup work will be charged. If you want to activate the service for more companies, the cost will be charged per sending organization.
3. Is it possible to send paper invoices in color?
Yes, it is possible to have paper invoices printed in color. In these cases, our invoice template is used for printing. You are welcome to contact us if you have any questions about color printing or to order the service.
Once the service has been activated, you can also print attachments in color. Through an integrated service, you can attach the document when transferring the invoice and have it printed in color, and via InExchange Invoice Printer, you can have the attachment printed in color if it is manually added in the invoice printer in the step Invoice Control.
The service is quoted.
Information about recipients with specific invoice requirements >>
Can't find the answer to your question or want to know more?
You are welcome to contact us and we will tell you more.