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Contact Inexchange
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Support
At Inexchange, we strive to offer you as a customer the absolute best support experience on the market. To get the most out of our services and access to personal support, you need to have a valid user license and the Premium or Enterprise pricing plan. If you do not have one, please choose one of the following options:
1. I am a paying customer with the Premium or Enterprise pricing plan
Paying customer with a valid user license
Log in to our Help Center and create a case using the username and password you previously received from us via email. How to create a support ticket >>
Paying customer but user lacks a valid user license
You can ask a colleague with a valid license to report the case and at the same time order a license for you. After that,.
If you have problems, contact Inexchange Customer Service via:
2. I am a customer with a free service
Our Free or Basic service does not include personal support, but you can find plenty of help in the guides and FAQs in the Help Center or via our chatbot.
User guide for InExchange Web >>
Do you want to upgrade your service?
Go to InExchange Network/Upgrade or call one of our sales representatives at 0500-446360. Log out and back in after the upgrade to create a case.
3. I want to become a customer of InExchange
Visit www.inexchange.se to order a service.
4. I am a customer of another operator/invoice exchange
Contact your operator for help, or ask your customer/supplier to contact their operator.
Contact Inexchange via the contact channels you have previously received from us.
If you have problems, contact Inexchange Customer Service via:
Administrator/expert user with valid license
Log in to the Help Center and create a case. How to create a support ticket >>
Other users
Ask a colleague with a valid user license to report the case for you.
If you have problems, contact Inexchange Customer Service via: