To send an e-invoice, the recipient must be registered in our network. When you search for a company, you can also see what types of electronic documents they can handle and if they have any e-invoice requirements.

How to search in the network:

1. Go to the page Expand Your Network and search for the relevant company.

   

   Did you not find the recipient? Here's how to add a new recipient to the network >>

2. In this search, we see that InExchange Factorum AB both receives and sends electronic invoices, but neither sends nor receives orders or price catalogs.

   

3. To get a detailed explanation of what the symbols under each column mean, see the column on the right on the website or the image below.

Symbol Explanations:

In the InExchange Network, you can check if anything special is required when you start sending e-invoices to a recipient.

Do this:

1. Search for the company on the page Expand Your Network and click on the company's name in the search results to get more information.

   

   Did you not find the recipient? Here's how to register a new recipient in the network >>

Suppliers Must Be Approved

When you start sending e-invoices to a recipient, it may be that your company must first be approved as a supplier (for e-invoice). In these cases, there is a marking in the box Suppliers Must Be Approved, see the image below.

When you send an e-invoice for the first time to a recipient, a request to be approved as a supplier is included if the recipient requires this. In these cases, it may take a few days before the first e-invoice can be delivered as your network relationship needs to be approved first.

It is also possible to send a request before the first e-invoice is sent >>

Has Controls

If the recipient has activated controls for e-invoices, this is indicated by a marking in the box Has Controls, see the image above. Contact the recipient for information on what references and other information they require on the invoices sent to them. It is important that reference information is specified exactly according to the instructions for it to be valid.

E-invoice via our free service InExchange Web Basic >>

You can send e-invoices to all recipients through us. With the recipient's GLN (which should be in the letter you received), you can find the correct recipient. 

Who can I send e-invoices to via InExchange Web Basic? >>

Good to know:

• The e-invoice recipient must be registered in our network.
  You can search for the recipient in the service you use with us or on the page Expand Your Network to see if they are registered in our network.
  If you cannot find the recipient, you can easily register them >>
• Correct reference must be indicated on the invoice.
  If your customer uses reference control, the correct reference must be indicated on the invoice. The information is obtained from the invoice recipient.
• Approval of Supplier.
  In cases where the recipient requires an approved network relationship between your companies before e-invoice can be delivered, a request is sent along with your first e-invoice to them. In these cases, it may take a few extra days for the first invoice to arrive.
• Change of delivery method for an existing invoice recipient.
  If you have previously sent PDF or paper invoices through us to a recipient to whom you are now going to start sending e-invoices, change the delivery method on the customer card in your customer register, directly in the service you use with us, or in the invoice files you send to us.
  
  If you have chosen to use our automatic postage optimization (available for those using InExchange Integrated services), the delivery method will automatically change to e-invoice when the recipient is known as an e-invoice recipient with us.

Do you not have a service to send e-invoices yet?
We will help you get started with your e-invoicing >>

See instructions for how to add a new e-invoice recipient to the network >>

Information about the recipient needed for registration:

• Company Name
• Organization Number
• GLN
• Operator
• Email Address of the Recipient

If you are missing information for registration, please contact the recipient for information.

If your customer does not receive e-invoices yet, you can send your invoice as a PDF or paper invoice (for paper, at least InExchange Web Plus is required).

Here is what it looks like if the company is in the network but cannot receive e-invoices:

If you have attempted to send an e-invoice to a recipient who cannot receive invoices electronically or if they are not yet included in our network, you will receive a message about this. You can then choose to resend the invoice with a different delivery method.

Does your customer not have a service to send e-invoices yet?
Our website has information about our services >>

Some invoice recipients require that suppliers be approved for e-invoicing before invoices can start being sent electronically to them. In these cases, a request to be approved is sent along with the first e-invoice. But you can also choose to send a request in advance.

How to send a request in the network:

1. Go to the page Expand Your Network and search for the relevant company. Then click on the company's name in the results list presented below the search box.

   

1. Now send a request by clicking on I want to send.

   

After you have sent a request and the recipient has approved the relationship, you have a connection in the network. This is marked with Connected in the table. You can now send your e-invoice to the recipient.

To get your invoice sent, you can choose to send it as a PDF or paper invoice through us (for paper, at least InExchange Web Plus is required), but if your relationship request is denied, we recommend that you contact the recipient by phone to clarify any questions. You can then send a new request as agreed.

On the page Connections, you can see what relationships your company has in the network. 

If there is a link to our help center in the error message you received, you can click on the link for instructions on how to proceed to send your invoice. You can also contact our support department for assistance.

Here are explanations for errors that may occur with instructions on how to proceed >>

Through your login on our website, you can check if you can send e-invoices to a specific recipient via our free service InExchange Web Basic.
See instructions on how to check this >>

To follow the instructions above, you need to have a user account with us.
Create Account | Log In